September 15, 2009
Maximize the effectiveness of your most costly technology investment — your people. As technology itself falls in price per unit, your staff is likely to get more expensive. So pay attention to what is required to make the most effective use of them. This means getting them the training and resources they need to do their job well. I can’t believe how many administrators skimp on hardware and make their staff make do with inadequate amounts of RAM and processors when they are the least expensive part of the equation. Believe me, you do not want your most expensive resource sitting around waiting for your least expensive resource to boot up.